Shopping Policy
THESE TERMS AND CONDITIONS OF SALE GOVERN YOUR PURCHASES OF PRODUCTS FROM ROLANDO MEDINA. EVERY TIME YOU MAKE A PURCHASE ON MY SITE, YOU ACKNOWLEDGE AND ACCEPT THESE TERMS AND CONDITIONS OF SALE. Every order you place through Rolando Medina will be deemed your offer to purchase my products. We may accept your offer either through an e-mail confirmation or through shipment of the items you requested. My acceptance of each offer as specified is expressly subject to and conditioned on your acceptance of these (and only these) Terms and Conditions of Sale.
SHIPPING INFO
Please allow 72 hours for processing time.
For domestic orders we use the United Parcel Service (UPS). We ship from Texas next bussines day after the order has been processed. Orders that are shipped using ground service characteristically take up to10 business days depending upon the distance from Texas. We also use the United Parcel Service for all APO/FPO and P.O. Box packages that weigh less than one pound. Delivery time on these packages is up to10 business days depending upon the distance from Texas.
For all APO/FPO and P.O. Box address’s over one pound we use the United States Postal Service (USPS). These orders can take up to 10 business days depending on the distance from Texas.
For all international orders we give the customer the option to ship UPS Expedited which takes up to 5 business days for delivery and United States Priority Mail International which can take up to 10 business days. Duties and Taxes
Orders shipping to destinations outside the United States may incur duties and taxes. If duties and taxes are imposed they are due at the time of delivery. Consult your local customs office for more information on your Country’s duties and taxes.
MONEY MATTERS

All prices I show on this site are subject to change without notice. Prices stated at beginning of shipment apply. Applicable taxes or shipping and handling charges are not included in the product prices, but all such charges will be added to your invoice and will be visible at Check Out before you complete your purchase. Information about the shipping and handling rates is available under each product description, at Check Out, or you can click here. I arrange for shipment of products purchased on the site, but I am not liable for delays in shipments as shipping schedules are estimates and cannot be guaranteed – I'm not delivering pizzas, after all! If for some reason I can not ship your products within thirty (30) days, we will provide you with notice and an estimate of time for delivery and an option for refund, substitute goods (at my discretion) and/or to maintain the order. You know I trust you, but all payments (including shipping and handling charges) must be received by Company prior to shipping – no C.O.D.s! We accept payment only by the following methods: Master Card, Visa. Please don’t send cash or personal checks.

Rolando Medina Return Policy

All Sales are final! But I do make certain exeptions, (my heart is not made out of stone.... well 1% of it is not) Write a detailed note, on your invoice explaining your return preference (refund or exchange). Once arrangements are made and I receive your package I will make the necessary corrections and your package will be shipped back to you. It will take anywhere from 5-7 business days to evaluate and to process you return request. If you have any further questions feel free to contact me at
Rolando@rolandomedina.com

CREDIT CARD SECURITY
I want you to feel safe and secure when you shop with me at www.RolandomMedina.com or www.Conjourum.com. Please see my Privacy Policy to understand how I take care of your personal information. Of course, as you’re shopping with me online, you may give me your credit card information, and I take the responsibility of caring for that information very seriously. If your credit card company can verify that your credit card has been used in an unauthorized manner on my web site, I will recompense you for any amount your credit card company does not cover, with a limit of $50. (See the next section for an explanation of why our limit is $50.)I have taken several steps to make sure that your personal information is highly secure. The secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information.
Of course, the site isn’t the only place to order the stuff you’ll find on the site. If you’d rather not give us your credit card information online, you can always place an order by calling (210) 377-0520, Monday throu friday from 12:00 Pm to 6:00 Pm central time, where you’ll find a happy, friendly Customer Service Representative waiting to take your call, (MOST LIKLEY YOURS TRULLY..) You can also e-mail me with any questions at Rolando@RolandoMedina.com
FAIR CREDIT BILLING ACT
Here’s why I have that $50 limit. Thanks to the Fair Credit Billing Act, your credit card company or your bank can not hold you responsible for an amount higher than $50 of unauthorized or otherwise fraudulent charges made to your credit card. Liability on a debit card can be greater, but check with your bank because most of them grant the same $50 limit to debit cards.

CHANGES OR CANCELLATIONS
Any item additions, quantity changes, or specification changes made to orders I have accepted will generate a new acknowledgment for the entire order and a new scheduled shipping date. All sales are final; provided, however, item cancellations and quantity reductions may be made at least five (5) days before the scheduled shipping date. I may cancel any accepted order before shipment without liability, including, without limitation, if our credit card department does not approve your credit or if there are any other payment-related problems.
OTHER STUFF
I reserve the right to furnish materially equivalent substitutions for materials which cannot be obtained in sufficient quantities, or to cancel the excess portion of the order. I shall not be in default if delivery is delayed or rendered impossible by forces of nature, war, civil commotion, governmental action, terrorism, fire, storm, flood, explosion, strikes, walkouts, other industrial disturbances, utility, services or transportation interruptions, or any other cause beyond our reasonable control. I may revise or modify products, product information or pricing without notice. I amnot responsible for typos, fax or printing errors.
These Terms and Conditions of Sale will be governed and interpreted pursuant to the laws of the State of Texas, United States of America, for contracts to be executed and fully performed therein and notwithstanding any principles of conflicts of law. The parties specifically disclaim application of the Convention on Contracts for the International Sale of Goods. You specifically consent to personal jurisdiction in the State of Texas in connection with any dispute between you and Rolando Medina arising out of these Terms and Conditions of Sale or pertaining to the subject matter hereof. The parties to these Terms and Conditions of Sale each agree that the exclusive venue for any dispute between the parties arising out of these Terms and Conditions of Sale or pertaining to the subject matter thereof will be in accordance with the provisions of the Terms of Use. You irrevocably waive all rights to bring or participate in any class action suits or claims regarding the matters related hereto. If any part of these Terms and Conditions of Sale is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms and Conditions of Sale constitute the entire agreement among the parties relating to this subject matter. To the extent a purchase order, confirmation letter, or other communication is inconsistent with these Terms and Conditions of Sale, these Terms and Conditions of Sale will govern, unless expressly agreed in writing otherwise by RolandoMedina
Last updated: Monday, May 18th, 2009